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How we protect your account and payment details

Your personal information and deposit history stay encrypted on our servers. We collect only what's needed to verify your account, process your DANA, OVO, GoPay and QRIS withdrawals…

Bank-level encryption on depositsNo third-party data salesAccount access 24/7 support
loket88 How we protect your account and payment details
REACH OUR TEAM

Contact us about your privacy

Live Chat Open your account settings and tap the chat icon.
Email Request Send your data access or deletion request to [email protected].
Account Settings Update your email, phone or banking details directly in your account profile.
SECURITY AND RETENTION

How we keep your data safe

Encryption Standard

All deposits, withdrawals and personal details travel over TLS 1.2 encryption — the same protocol banks use.

Cookie Use

We use session cookies to keep you logged in across the lobby and to remember your game preferences.

Account Access Control

Your password is hashed with military-grade algorithms. Only you can view your full DANA, OVO, GoPay and QRIS account numbers…

Data Retention Policy

Transaction records stay on file for two years after account closure for tax and fraud compliance.

Third-Party Sharing

We do not sell or share your data with advertisers, marketing firms or data brokers.

Policy Changes

If we update this privacy policy, we notify you via email at least 30 days before the change takes effect.

Privacy policy FAQs

Yes. Email [email protected] with your account name and we'll send you a full export of your profile, deposit history and game logs within 7 working days. The file includes your DANA, OVO, GoPay or QRIS transaction records.

Your account becomes inactive immediately. We keep transaction records for two years to comply with Indonesian tax law. Personal details like your phone and email are anonymized after 30 days; you can request faster deletion via our privacy email.

No. We only see what happens inside loket88. We don't use tracking pixels or cross-site cookies to follow your browsing elsewhere. Our analytics stay within your account and the lobby.

Payment details are encrypted on arrival and tokenized — stored as a coded reference, not the real account number. Withdrawals are verified by our payment partner before processing. You never see the full token in emails or receipts.

Only you and our compliance team if fraud is suspected. Support staff can view your username, email and deposit date, but not your banking details. Managers can see logs only for investigations approved by our data officer.

Yes. Go to your Account Settings, select Notifications, and uncheck promotional emails. Legal notices (withdrawal confirmations, policy updates) still arrive because they're required by law.

Our primary servers are in Singapore with backup copies in Australia. Both regions enforce strong data-protection laws. Players in Semarang, Makassar and across Indonesia connect to these centres via encrypted tunnels.